Refund policy

Customs Rejection

We are aware that some countries may have strict import laws on New or Used auto spare parts, as such, we cannot be responsible for any item or items being rejected by Customs in the destination country. In the case of customs rejection, shipping costs will not be refunded. 

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged, or if the wrong item has been received so that we can evaluate the issue and correct it.

You can always contact us for any return questions at info@jumeirahparts.com or Contact Us